HelpDesk Information
Teachers and Staff Tech Help
☎️ Staff can call our telephone hotline for emergencies:
818-735-3278.
We encourage staff to submit a help ticket for non-emergency issues
OPHS Chromebook Help
Students should bring their student ID and Chromebook to the foyer of the Gym. A tech will check-out a different device if the student's is not working
When:
- Monday-Friday between 8am-10:30am
- Monday-Friday during nutrition
- Students can also submit a help ticket to help us troubleshoot and arrange a different time to connect. View the steps for submitting a help ticket in iiQ.
MCMS Chromebook Help
Students should bring their student ID and Chromebook to the Library ramp, located inside. Students will receive a different device if their Chromebook needs to be sent in for repair.
When:
- Mondays and Thursdays before school between 8:00-8:30am
- Lunchtime daily from 11:30am-12:40pm
- Students can also submit a help ticket to help us troubleshoot and arrange a different time to connect. View the steps for submitting a help ticket in iiQ.
Families and Caregivers
Submit a help ticket to get help. Here are helpful links:
- How to submit a Help Ticket in iiQ. Login using the student OPUSD Google account.
- Access IncidentIQ here.
- How to reset a Chromebook
Oak Park By the NumbersOak Park By the Numbers

















